Troubleshooting Redbox TV App Sound Issues on Samsung TVs 'redbox tv app sound no picture'

Are you experiencing audio only issues while trying to watch channels through your Samsung TV using the Redbox TV app? You're not alone. Several users have reported similar problems, including myself after updating my set-top box software recently.

Before diving into potential solutions let's briefly recap what has been happening:

1. Upon launching any channel on Redbox TV via Samsung Smart Hub or other streaming services (e.g., Netflix), only the sound is heard while no picture appears.

2. The issue persists across all channels and apps, suggesting a problem specific to this particular app rather than an overall network connectivity issue with your internet connection.

To resolve these frustrating audio-only issues on Redbox TV:

1. Restart Your Samsung Smart Hub:

* Press the Home button twice on your remote control

* Select Settings > Support > Restart

2. Check for App Updates:

- Go back to the home screen of your Samsung TV's apps section

- Look for Redbox TV and select it

- If an update is available, follow the prompts to download and install the latest version

If none of these steps resolve the issue:

3. Uninstall and Re-Install Redbox TV App:

* From Home menu on your Samsung Smart Hub, navigate to Apps > All Apps

* Select Redbox TV from the list

- Press 'Delete' or 'Uninstall'

4. Factory Reset Your Samsung TV's System Settings (Last Resort):

To perform a factory reset on your Samsung Smart Hub:

1. Turn off your television completely by unplugging the power cord from the wall outlet.

2. Press and hold the 'Home' button while simultaneously pressing both 'Volume Up' buttons at once for about 10 seconds until the LED light turns blue.

3. Release all buttons when you see a screen asking whether to reset or cancel.

If none of these steps resolve your Redbox TV sound issues on Samsung TVs, it may be worth contacting customer support directly via their official website's contact page so they can further investigate this problem and provide more specific guidance tailored specifically with your particular situation.

Redbox tv app sound no picture